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The top retail pharmacy trends in 2018
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The top retail pharmacy trends in 2018
Monday 21 January 2019, 03:41 PM
retail products (file image)
John Saywell is a retail consultant with 30 years’ experience in analysing best practice for the retail sector. His company developed the RPM business intelligence software, which provides benchmarking and smarter ordering for retail groups – including pharmacies – throughout New Zealand.
He discusses the top retail trends in pharmacy in 2018.
The figures in this article have been collected from 120 New Zealand pharmacies that subscribe to RPM software. The software is connected to the pharmacy’s Toniq or RXOne POS systems and displays a dashboard containing their retail KPIs.
Retail customer numbers fall, Retail customers declined by 2 per cent last year, and this has occurred steadily for more than a decade, even though prescription numbers continue to
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