Minor ailments: The Scottish experience

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Minor ailments: The Scottish experience

Jonathan Chilton-Towle

Bernadette Brown
Bernadette Brown visited New Zealand in 2019. She is pictured with Andi Shirtcliffe, then Ministry of Health chief pharmacist advisor

With decision-makers including health minister Andrew Little talking seriously about implementing a minor ailments scheme for pharmacy, Jonathan Chilton-Towle spoke to Scottish pharmacist Bernadette Brown about her experience of working in a health system that already has an entrenched pharmacy-based programme

It’s not easy, I’ll tell you that much, but it’s very rewarding Scottish pharmacy owner Berni Brown thought she had minor ailments “sussed”, but